Our handmade jewelry is crafted using polymer clay, brass charms, resin, water pearls, jewelry wires, brass gold-plated findings, super glue, and strings. These materials are chosen for their durability and aesthetic, ensuring each piece is both beautiful and long-lasting.

• For polymer clay: Gently wipe with a soft, damp cloth.

• For brass: Use a jewelry cleaning cloth to maintain its shine. Avoid exposing jewelry to moisture, perfumes, lotions, or harsh chemicals, as this can affect the quality and longevity of the materials.

• For more detailed care instructions, please visit our blog.

Polymer clay is durable and flexible, but it is not recommended to bend or test its flexibility. Handle all jewelry with care to avoid damage. Keep the pieces away from moisture and extreme conditions to maintain their quality.

Yes, we provide tracking numbers once your order is shipped. You can easily track your order on our website using your order ID or AWB number to keep tabs on its journey.

Each pair of earrings is handmade, and the process of mixing colors can result in very slight variations between batches. Additionally, lighting conditions during photography and the display settings of your mobile or computer screen may cause a minor difference in how the colors appear.

Yes, custom gift wrapping is available as an add-on! You can add it to your cart during checkout, and if you'd like to include a personal note, simply enter it in the special notes section.

Yes, custom orders are gladly accepted. To request a custom piece, please reach out via our [contact page or email address]. Share your ideas, inspirations, and any specific details, and we will collaborate to create a personalized piece just for you.

Gift cards are valid for 6 months from the date of issue.

If your order arrives damaged, please contact us within 24 hours with photos of the damage, and we’ll assist you in resolving the issue.

If you've entered the wrong shipping address, please contact us as soon as possible. If your order hasn’t been shipped yet, we’ll be happy to correct it.

• If your package is delayed or lost, please contact us with your order and tracking details. We’ll work with the shipping provider to resolve the issue.